Privacy Policy
Last updated: October 2026
This policy explains what Pinktube Mold Help ("we", "us") does with your information when you visit pinktube.garden, phone the number shown on this site or send in a form. It is a general template and is not legal advice.
What Details We Gather
When you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of the mold problem in your home.
Some details arrive on their own while you browse. These can include your IP address, your browser and device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.
Why We Use Your Information
We put the details we gather to work in these ways:
- Matching you with an independent mold inspection or remediation provider that serves your area
- Passing your request to that provider so they can reach out to you
- Replying to your questions and messages
- Learning how people use this website and our phone lines
- Making the website and the service better
- Meeting legal duties and preventing fraud or misuse
We do not ask for medical information. Please leave it out of forms and messages.
Who Else Receives Information
Pinktube Mold Help is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about what you asked for. Those providers are separate businesses, and each has its own privacy practices.
We may also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may release information when the law requires it, or when we need to protect our rights.
We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply to you, you may have the right to opt out.
Cookies and Analytics
This site may use cookies and similar tools to see how visitors use it. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as well.
Your Choices and Rights
Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@pinktube.garden. We may ask you to confirm who you are before we act on it.
Keeping Information Safe and How Long We Hold It
We use reasonable safeguards to protect your information. Still, no way of storing or sending data is completely secure. We hold on to information only for as long as the purposes above call for, or as the law requires.
Children
This website is not made for children under 13. We do not knowingly collect personal information from them.
Updates to This Policy
We may revise this policy now and then. The date at the top shows the most recent change.
Get in Touch
Have a question about this policy? Email contact@pinktube.garden.
Reach a local provider
Have a question about a musty smell or a dark spot? Request a callback or send a request. Tell us about your home and we will point you to a local provider.
No obligation